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Past Orders Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| 1. Necessary | ||
| __cfruid | This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session |
| __zlcstore | This cookie is necessary for the chat-box function on the website to function. | Persistent |
| AWSALB | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 Days |
| form_key | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. | 29 Days |
| mage-cache-sessid | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load of multiple network links or servers. | 1 Day |
| mage-cache-storage | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 Day |
| mage-cache-storage | Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. | Persistent |
| mage-cache-storage-section-invalidation | This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | 1 Day |
| mage-cache-storage-section-invalidation | Used to optimise the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser. | Persistent |
| mage-cache-timeout | This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor's browser. | Persistent |
| mage-messages | Necessary for the functionality of the website's chat-box function. | 1 Day |
| mage-translation-file-version | Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. | 1 Day |
| mage-translation-file-version | Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. | Persistent |
| mage-translation-storage | Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. | 1 Day |
| mage-translation-storage | Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor. | Persistent |
| PHPSESSID | Preserves user session state across page requests. | 29 Days |
| product_data_storage | Necessary for the compare-products function on the website. | Persistent |
| recently_compared_product | Necessary for the compare-products function on the website. | 1 Day |
| X-Magento-Vary | Vary cookie is used by Magento 2 system to highlight that version of a page requested by a user has been changed. It allows having different versions of the same page stored in cache e.g. Varnish. | 29 Days |
| ZD-suid | Unique id that identifies the user's session. | Persistent |
| 2. Preferences | ||
| section_data_ids | Used in context with the shopping cart functionality. Remembers any wish-list products and visitor credentials when checking out. | 1 Day |
| ZD-store | Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user. | Persistent |
| 3. Statistics | ||
| _dc_gtm_UA-# | Used by Google Tag Manager to control the loading of a Google Analytics script tag. | 1 Day |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 Years |
| _gat | Used by Google Analytics to throttle request rate. | 1 Day |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 Day |
| _hjid | This cookie is used to persist the Hotjar User ID, unique to the browser. This ensures that behavior in subsequent visits to the site will be attributed to the same user ID. | 1 Year |
| _hjid | This cookie is used to persist the Hotjar User ID, unique to the browser. This ensures that behavior in subsequent visits to the site will be attributed to the same user ID. | Persistent |
| AWSALBCORS | Used by ZenDesk to improve performance of live chat functionallity. | 7 Days |
| collect | Used to send data to Google Analytics about the visitor's device and behavior. Track the visitor across devices and marketing channels. | Session |
| product_data_storage | This cookie is used to determine which products the visitor has viewed - This allows the website to promote related products. | 1 Day |
| recently_compared_product_previous | Necessary for the compare-products function on the website. | 1 Day |
| recently_viewed_product | This cookie is used to determine which products the visitor has viewed - This allows the website to promote related products. | 1 Day |
| recently_viewed_product_previous | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | 1 Day |
| wp_customerGroup | Allows Google Tag Manager to determine the customer group of the current user. | 1 Year |
| ZD-buid | Unique id that identifies the user on recurring visits. | Persistent |
| ZD-currentTime | Registers the date and time for the user's latest visit to the website. | Session |
| 4. Marketing | ||
| __zlcmid | Preserves users states across page requests | 1 Year |
| r/collect | This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. | Session |
| recently_compared_product | This cookie is used to determine which products the visitor has viewed. This information is used to promote related products and optimize ad-efficiency. | Persistent |
| recently_compared_product_previous | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent |
| recently_viewed_product | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent |
| recently_viewed_product_previous | Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. | Persistent |
| zte# | Saves a Zopim Live Chat ID that recognises a device between visits during a chat session | Session |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertiser. | 3 Months |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 Months |
| ads/ga-audiences | Used by Google AdWords to reengage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session |
| fr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 Months |
| IDE | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 Year |
| pagead/1p-user-list/# | Generated by Google pagead dynamic marketing to track events such as conversions or other meaningful user interactions. | Session |
| r/collect | This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. | Session |
| test_cookie | Used to check if the user's browser supports cookies. | 1 Day |
| tr | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | Session |
| 5. Unclassified | ||
| _gaclientid | Used by Google Analytics to store a client ID that is used across sessions. | 1 Day |
| _gahitid | Used by Google Analytics to store an ID againt any hits. | 1 Day |
| _gasessionid | Used by Google Analytics to store an ID that is used throughout the duration of a session. | 1 Day |
| acceptedCookie | Stores whether the user has accepted the website's Cookie Policy. | 1 Year |
| analyticsCookie | Stores whether the user has opted in to the Analytical Cookies. | 1 Year |
| marketingCookie | Stores whether the user has opted in to the Marketing Cookies. | 1 Year |
| preferencesCookie | Stores whether the user has opted in to the Preference Cookies. | 1 Year |
| verifiedAge | Stores whether the user has accepted the Age Verification. | 1 Year |
| wp_customerGroup | This cookie is used to send data to Google Analytics about the visitor's customer group. | |
| __zlcid | This cookie is used to store the Zopim Live Chat ID used to identify a device across visits. | 1 Year |
| _hjCachedUserAttributes | This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. | |
| persistent_shopping_cart | This cookie stores the key (ID) of persistent shopping cart to make it possible to restore the shopping cart for an anonymous shopper. | |
| wp_customerId | This cookie is used to send data to Google Analytics about the visitor's user ID. | |
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
- Social media, advertising and analytics partners.
To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.